Support that works
Panago offers a 30-year proven operations system that guides the day-to-day running of your store. Fine-tuned but also flexible, the system reflects the unique needs of your trade area. Before, during and after your store opens, we’re there with leadership and support, helping franchisees achieve their fullest potential.
5 weeks to start
Our operations support begins with an intensive five-week training program of four weeks of hands-on, in-store training, covering all aspects of running your own Panago Pizza business, followed by one-week of management training sessions. Training is an ongoing process and Panago staff are always ready to support continuous learning and development that inspires every step of the way.
A personal business manager
Your Business Development Manager (BDM) can help navigate every business challenge you may encounter. Experienced, helpful and fully committed to your Panago’s success, your BDM is there as a coach and guide for business planning, local/community marketing efforts and training. These BDM’s are at the core of our operational systems and are experts in understanding how to build a successful Panago.
- Food inventory and packaging supplies are delivered fresh twice a week.
- Our labour matrix controls staffing levels so that you can maximize the return on your labour costs.
- Our food cost control system helps minimizes waste and maximize profit.
Driving profitability
Product drives profitability. Everything in our stores is streamlined to deliver on this simple philosophy. From our conveyor ovens that keep our pizzas consistently delicious to monitoring labour cost, every aspect of our operations is honed to give franchisees more control and put great food into good hands.
Dough Maker
Using simple fresh ingredients, all dough (except gluten-smart crust) is made fresh in-store, every morning. Because fresh dough simply tastes better and is of a higher quality.
Menu Board
All in-store posters and signage clearly communicate promotional offers and our extensive product offerings.
Oven
Double decker conveyor ovens cook pizzas in a whopping five minutes, ensuring consistency of product and potential for profit.
Dispatch Area
Easy-to-use systems provide enhancements like heated delivery bags, plus organized and various advanced operational flow. All technology supports fast out-the-door times and greater driver efficiency.
Store Design
An open concept creates a theatre for every pizza made, while ensuring customers can interact with staff. Our nothing-to-hide open space also showcases our food quality in action.
Take a tour
Our fresh approach to pizza is equaled only by our fresh approach to store design. Sophisticated, open and contemporary, a Panago store brings the brand to life. Maintaining a consistent look and feel in every store provides a powerful franchise-building tool that drives your business.
Dough Maker
Using simple fresh ingredients, all dough (except gluten-smart crust) is made fresh in-store, every morning. Because fresh dough simply tastes better and is of a higher quality.
Menu Board
All in-store posters and signage clearly communicate promotional offers and our extensive product offerings.
Oven
Double decker conveyor ovens cook pizzas in a whopping five minutes, ensuring consistency of product and potential for profit.
Dispatch Area
Easy-to-use systems provide enhancements like heated delivery bags, plus organized and various advanced operational flow. All technology supports fast out-the-door times and greater driver efficiency.
Store Design
An open concept creates a theatre for every pizza made, while ensuring customers can interact with staff. Our nothing-to-hide open space also showcases our food quality in action.
SELECTING YOUR LOCATION
Our Development Department will work with you to select from approved locations in our targeted areas. Our search includes insights on territory demographics and competition spreads as well as key economic indicators and future growth trends. Our research is there to compliment your own insights about whether a location is right for you.
BUILDING YOUR STORE
From store construction to the final interior touches, our Construction Team will coordinate all aspects of your store build. From site-specific architectural drawings to contractors, costs and timelines, we’ll help you get from concept to opening.
Non-Traditional
Panago has opened non-traditional locations to expose even more customers to the brand. Store design and operational flow has been adapted specifically to fit each location. Current examples include:
• Dana Food Service partnership, a small cafeteria-style, grab-and-go location at the Toyota plant in Cambridge, Ontario
• Aramark, one of Canada’s leading food service companies features a kiosk at the Manulife Centre in downtown Toronto
• A highway service station in Clairmont, BC
A taste for innovation
Through 30 years of innovation, Panago has developed recipe pizzas that reflect consumer trends. Not limited to Italian classics, Panago has ventured to new pizza frontiers, challenging norms and exciting Canadian taste buds across the country.
QUALITY INGREDIENTS = SUPERIOR PIZZA
Great pizza starts with quality ingredients without artificial colours and flavours. All ham, Italian sausage, pepperoni and salami are made from pork raised without the use of antibiotics. Our Italian tomato sauce is now also made from 100% certified organic tomatoes and spices. Dough is made fresh in store daily and we offer dairy-free Daiya™cheeze options for vegans.
- Extensive make table allows our stores to create over 30 recipe pizzas
- Fresh made create your own salad program
- Five distinct crusts (including a gluten-smart* option)
- Custom dips and shakers + a line of organic juices
- Nine unique pizza sauces
QUALITY SALADS AND SIDEKICKS
Pizza is just the beginning. To offer something for everyone, Panago delivers fresh cut salads, four delicious flavours of fire-grilled wings, sweet cinnamon breadsticks, cheezy bread, our Chocolate Chunk Pretzel cookie and our own branded range of dips and shakers. At Panago, we make meal time simple and easy for everyone at the table.
- One-number dialing and easy online ordering
- Intelliroute call management system directs orders to our stores so you are only responsible for store operations
- Call-centre training with deep product knowledge
- A delivery-management system ensures all products always arrive fresh, hot and on-time
- Online chat function allows customers convenient access to a customer service representative
DELIVERY & TAKEOUT FOCUSED
Panago’s delivery-takeout model is designed for greater profitability with a focus on easy online ordering and speedy delivery. Our convenient and integrated ordering systems give customers the power to choose how to order.
Branding at its freshest
Panago stands for quality and freshness. From the light, contemporary interiors of our stores to our fresh selection of toppings, Panago works hard to deliver a superior QSR product. And every touchpoint is an opportunity to tell our fresh approach story.
Integrated Advertising
A dedicated Marketing Department provides support on local level initiatives, store opening plans, plus innovative and on-trend promotions. Through integrated promotions — including digital advertising, flyering, radio and television — our Marketing Department delivers strategic messaging that builds brand awareness.
AUTHENTIC & APPROACHABLE
Consistent & Trusted
From our advertising and marketing materials to our unique store design and signage, every touchpoint is a marketing opportunity. Whether it’s browsing the menu, keeping up-to-date with special offers and promotion or delivery tracking, our new mobile-responsive website, Panago app, as well as digital advertising offer the latest channels to reach customers.
Upcoming Trade Shows
Contact Us
GRAHAM FANE, Development, Senior Director
33149 Mill Lake Road, Abbotsford, BC, V2S 2A4
T. 236-334-3050